Executive Director
Diana Dorn Jones
Diana Dorn-Jones was born and raised in Albuquerque New Mexico. She is a community organizer and economic development professional with over 35 years’ experience in community development and corporate banking. Her key interests include affordable housing and advocacy on behalf of low-wealth neighborhoods. She has served as Chief Operating Officer for the City of Albuquerque.
Diana is the Executive Director for United South Broadway Corporation, one of Albuquerque’s oldest non-profit Community Development Corporations (CDCs), which currently provides statewide foreclosure counseling and civil legal services to homeowners facing loss of their homes in the New Mexico courts.
Diana is a founding member of the Project Change Fair Lending Center and the Anti-Racism Institute of the Southwest. She has organized community groups to implement the Community Reinvestment Act, bringing millions of dollars into the state for low-income housing and small business development. She was instrumental in passage of the New Mexico Home Loan Protection Act. She is an alumna of the Aspen Institute Roundtable on Community Change and founder of a new K-5 Charter School in South Broadway, one of Albuquerque’s federally- designated Pocket of Poverty neighborhoods where she was born, raised and continues to reside.
Diana has won numerous awards for her work, and while she appreciates and values all that she has been recognized for, she is particularly proud of the city-wide League of Neighborhoods “Neighborhood Leadership Award,” the Albuquerque Human Rights “Bridge Award,” and the YWCA “Woman of Vision Award,” because these were in recognition of her role in promoting cross-cultural collaboration in the Albuquerque community, working in a spirit of inter-group cooperation and across racial, ethnic and cultural lines.
Program Manager
Debbie Norman
Debbie manages communications and marketing, including community initiatives, social media, grant-writing, national partnerships, and the Anti-Racism Training Institute of the Southwest (ARTI), a project of USBC. She has more than 40 years of experience in marketing, advertising, and community outreach, and holds an A.B. degree in English from the University of California, Davis; an M.S. degree in Mass Communications from San Jose State University, and an M.B.A. from Saint Mary’s College.
HUD Certified Counseling Team
Elaine Candelaria, Senior Housing Counselor – Foreclosure Prevention
Elaine coordinates foreclosure counseling for homeowners facing mortgage delinquency or foreclosure. She has more than 20 years of experience in residential mortgage counseling, including underwriting files; pre-qualifying homebuyers; counseling for reverse mortgages, and foreclosure intervention. Elaine is bilingual in English and Spanish.
Lisa Nichols, Housing Counselor - Case Assessment and Financial Education
Lisa administers USBC housing counseling client intake and case assessment and provides financial counseling to homeowners.
Lisa most recently has been a service coordinator and eviction prevention adviser for local housing providers and was a HUD-certified housing counselor for five years prior, including at USBC.
Lisa created and hosts the Real Book Jam for the New Mexico Jazz Workshop and holds a Masters degree in Music Education.
Legal Team
Eric Sutton, Managing Attorney, USBC Fair Lending Center
Eric brings nearly 15 years of experience in foreclosure litigation to the Fair Lending Center, as well as varied experience in related consumer protection, real estate, probate, and personal injury issues. He began his career working for Chicago Volunteer Legal Services, including a term as Supervising Attorney for the Cook County Foreclosure Mediation Program, which provided free attorney representation for as many as 1500 foreclosure defendants at the height of the banking crisis. Eric is a graduate of the Chicago Bar Association’s Justice Entrepreneurs Project, where he started a solo-practitioner firm focused on providing affordable legal services to low- and medium-income clients. Since relocating to New Mexico in 2017, he has continued to work on foreclosure and consumer protection issues, and regularly volunteers at pro bono clinics in local communities. He possesses a J.D. from the University of Pittsburgh, and a LL.M. in International Economic Law from the Chinese University of Hong Kong. In his free time, Eric enjoys hiking in the Sandias, or can be found in the pottery studio.
Sandi Gilley, Staff Attorney, USBC Fair Lending Center
Sandi is a graduate of the University of New Mexico Law School and has been practicing law for 35 years. She has been working in Legal Services for approximately 20 years providing free legal advice to New Mexico's low-income residents in multiple areas of law, including foreclosure, real estate contract, consumer, bankruptcy, landlord/tenant, employment and unemployment compensation law. She taught Poverty Law in Practice for 10+ years at UNM Law School. Sandi also is well known for her 100 mile bicycle fundraising rides.
Savanna Duran, Staff Attorney, USBC Fair Lending Center
Savanna Duran was born and raised in New Mexico. She received a double major in English and Spanish at UNM and attended UNM School of Law. While attending law school, she participated in the Southwest Indian Law Clinic and also participated in a research project on predatory lending. After passing the bar, she worked as a contract review attorney with the New Mexico Center on Law Poverty to identify issues with SNAP and Medicaid eligibility determinations. She also worked with Indian housing law and policies at Stetson Law Offices before joining United South Broadway Corporation.
In her spare time, she enjoys reading, playing board games, spending time with family, and visiting local book shops.
Paige Diem, Staff Attorney, USBC Fair Lending Center
Paige Diem graduated from the University of New Mexico School of Law and was admitted to the practice of law in New Mexico in 2020. As a student, Ms. Diem found her passion for housing issues while completing the Southwest Indian Law Clinic program at the University of New Mexico School of Law. Ms. Diem worked on a project involving the Westside Emergency Housing Center in Albuquerque, giving brief legal advice to shelter residents under supervision. At that time, Ms. Diem also attended meetings for the Westside Emergency Housing Center which brought together health care providers, shelter directors, EMTs, representatives from shelters, and lawyers to work to resolve Albuquerque’s unhoused people’s access to care and housing issues. That experience opened her eyes to the complexities of homelessness and showed her an entire community passionate about finding solutions. Ms. Diem is excited to join the USBC team to defend against foreclosures as a staff attorney.
Kimberly Castillo, Paralegal, USBC
Kimberly grew up in the South Broadway neighborhood of Albuquerque, where she has close family ties. After graduation from Albuquerque High School she joined USBC for the first time as an intake coordinator in the Housing Counseling department. She then was hired by Bank of Albuquerque, beginning a 10-year career in banking. Prior to joining USBC for a second time Kimberly was promoted to Assistant Branch Manager for BMO Bank. Kimberly’s favorite pastime is spending time with her family.